Privacy Policy / سياسة الخصوصية

Introduction

The Arab Planning Institute (API) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our free mobile application (the "App") available on iOS and Android platforms, and our websites including https://arab-api.org and https://lms.arab-api.org.

By downloading, registering with, or using this App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not download, register with, or use this App.

Information We Collect

Personal Information

When you register for an account or participate in our programs, we may collect:

• Contact information (such as name, email address, phone number, and mailing address)
• Professional information (such as job title, organization, and professional experience)
• Educational background
• Account credentials (username and password)
• Profile information and preferences

Usage Information

We automatically collect certain information when you visit, use, or navigate our App:

• Device information (such as your mobile device ID, model, and manufacturer)
• IP address
• Browser type and version
• Operating system
• Time zone setting and location
• Pages that you visit within the App
• Time spent on those pages
• Access dates and times
• Course progress and completion status

How We Collect Information

We collect information through:

• Direct interactions: When you provide information by filling in forms, creating an account, enrolling in courses, or corresponding with us.
• Automated technologies: As you interact with our App, we use cookies, server logs, and similar technologies to collect usage information.
• Third parties: We may receive information about you from third parties such as social media platforms if you choose to link accounts.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our App and services
• Process and manage your account registration
• Fulfill and manage your free course enrollments and certificates
• Communicate with you about courses, programs, and services
• Send administrative information such as updates to our terms or privacy policy
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our App
• Detect, prevent, and address technical issues, security breaches, or fraudulent activities
• Comply with legal obligations

Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as data analysis, email delivery, hosting services, and customer service.
• Academic Partners: Educational institutions and training providers that collaborate with API for specific programs.
• Legal Requirements: When required by applicable law, regulation, legal process, or governmental request.
• Business Transfers: In connection with any merger, sale of organization assets, financing, or acquisition of all or a portion of our operations.
• With Your Consent: When you have provided consent for the disclosure.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, regulatory, accounting, or reporting requirements. In some circumstances, we may anonymize your information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to your personal information we hold.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

Children's Privacy

Our App is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our records.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Our Free Services

All services, training programs, and educational resources provided through the Arab Planning Institute (API) mobile application and associated websites are completely free of charge. We do not collect payment information or charge fees for any of our offerings. Our mission is to support economic and social development across Arab countries by providing accessible knowledge and resources without financial barriers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Cookies and Similar Technologies

Our App may use cookies and similar tracking technologies to track activity and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our App.